You may request a return, refund, or exchange within 30 days from the delivery date if your item meets one of the following conditions:<\/p>\r\n
\u2013 The item received does not match the description\/specifications\/version.
\u2013 The item is damaged, scratched, or defective due to the manufacturer or the shipping carrier.<\/p>\r\n
If your case does not fall into the categories above, please contact us for assistance.
Email:\u00a0\u00a0![\"\"](\"https:\/\/www.myluxicas.com\/wp-content\/uploads\/2026\/04\/1-e1777178826233.png\")
<\/p>\r\n
How to Request a Return<\/strong><\/p>\r\n Step 1: Email us at\u00a0 \u2013 Order number Step 2: Our Customer Service team will review your request and provide detailed guidance. If eligible, we will issue a free return label.<\/p>\r\n Step 3: Print the return label and pack the item in its original condition, including all tags, box, dust bag, and accessories. The item must be returned with all labels intact and in the same condition as received.<\/p>\r\n Refund \/ Return \/ Exchange Process<\/strong><\/p>\r\n If the order was placed within the last 48 hours:<\/p>\r\n \u2013 Email us with your order number and your reason for a refund or exchange. If the order has been delivered or more than 48 hours have passed:<\/p>\r\n \u2013 Email us with photos\/video and your reason for a refund or exchange. Processing timelines:<\/p>\r\n \u2013 Item preparation time: 2\u20135 business days All returns must be authorized in advance by our\u00a0Customer Service team.<\/strong> At Luxicas, our highest priority is your complete satisfaction.We take pride in the superior quality of our pr […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pipedreamproductis.com\/ja\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pipedreamproductis.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pipedreamproductis.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pipedreamproductis.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pipedreamproductis.com\/ja\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/pipedreamproductis.com\/ja\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":42875,"href":"https:\/\/pipedreamproductis.com\/ja\/wp-json\/wp\/v2\/pages\/13\/revisions\/42875"}],"wp:attachment":[{"href":"https:\/\/pipedreamproductis.com\/ja\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\u00a0and include:<\/p>\r\n
\u2013 Clear photos or a video of the item (especially any defects)
\u2013 A brief explanation of the return reason<\/p>\r\n
\u2013 We will support you immediately if the order has not yet entered preparation\/packing.<\/p>\r\n
\u2013 Our Customer Service team will evaluate your request and advise the best solution.<\/p>\r\n
\u2013 Shipping time: 7\u201310 business days
\u2013 Once a return\/exchange is approved, refunds are issued to the original payment method<\/p>\r\n
Important Notes<\/strong><\/p>\r\n
Please contact our\u00a0Customer Service team\u00a0\u00a0<\/strong>if you experience any issue with your order.<\/p>\r\n","protected":false},"excerpt":{"rendered":"